FAQ Page

FAQ Page2018-05-02T18:48:30+00:00
Why should I invest in Goliath Carts and wireless technology? I can just use an office computer…2021-02-22T21:59:35+00:00

Many businesses are trying to deploy lean principles or just have needs outside of the office environment.  Wireless technology has matured and allows you to expand the borders of your network to the areas you need it most.  Stationary desks do not offer the flexibility to do your job where it calls for you to be.  Many people take notes and return to their desks to input the data.  This leads to inefficiencies and errors in quality and completeness of the data; not to mention the waste of going back and forth from your desk.

Laptops and handheld devices by themselves have issues with battery life and access to printers and all of the equipment and paperwork you need to work independently of your desk.  They are all too heavy to transport yourself as well.  With the Goliath Carts G1 mobile solution from Goliath Carts you now have a complete “mobile desk” for roaming throughout your business environment.  Completely POWERED and built from all steel construction and equipped with rugged 10″ locking pneumatic tires, you have a rugged and durable cart built for the demanding environment you work in!  The flexible and durable Goliath G1 mobile powered cart provides a completely AC powered solution for your mobile computing needs. Combined with your existing wireless technology you now have a mobile workstation capable of computing where you need it most!

What kind of efficiency and productivity gains can we expect?2021-02-22T22:01:45+00:00

When you integrate a mobile a Goliath Carts G1 powered mobile workstation to your job and connect “real time” with the office, you will immediately find ways to change your workflow for the better.  Having your computer, printer, peripherals etc, with you at all time, increases your productivity and efficiency.  

  • Eliminate Waste: Waste is any activity that consumes time, resources, or space but does not add any value to the product or service.
    • Transport (less waste movement of materials as you have the cart with you)
    • Motion (No extra walking back and forth from the office)
    • Waiting (fewer gaps in productivity)
    • Overproduction (you are there to see possible overproduction situations)
    • Over Processing (better communication eliminates rework and timing issues)
    • Defects (allows you to better conform to workflow and insurance requirements)
  • Improve Accuracy: Since you are connected “real time” to your office, you increase the quality and accuracy of your communications with both Office and Shop staff by having the database at the car!
  • Reduce Time: With productivity gains of both office and technicians come cycle time and rental days improvements.
  • Reduce Cost: More accurate and timely data always available plus greater efficiency equals reduced costs for yourself, your customers and your insurance partners.
What Type of Laptop and Printer Should I use on the G1 “Go Cart”?2021-02-22T22:03:09+00:00

Laptop:

Laptops use 1/4 of the power of desktop computers.  The main guideline for selecting the right laptop really comes down to a few factors.

Software: Goliath Carts recommends the use of Windows 7 for use with the Goliath Carts G1 cart.  This is due to the fact that printing across a Remote Desktop connection works better in this operating systems.  DOT4 printers are not supported in Windows XP without some tweaks.

Printers:  

Goliath Carts recommends the use of INKJET printers in the Goliath Carts G1 cart.  They use far less power versus Laser printers and work with the modified sine wave inverter that is installed in the G1 Cart.

LASER PRINTER WARNING: Many laser printers require pure sine wave inverters.  If you are interested in using laser printers with the Goliath G1 cart, please contact us regarding pricing for a cart equipped with a pure sine wave inverter

*** Just make sure to purchase one that has the approved dimensions to fit the cart.

Do I have to buy the Laptop and Printer from Goliath Carts?2015-10-13T18:54:52+00:00

No. We offer a complete “Ala Cart” menu;

Powered Carts Only: You can buy just the powered cart platforms. The carts are ship pre-assembled to you. All you would need to do is attach the laptop compartment to the base unit, attach the wheels and accessories and add your computer and printing equipment.

Carts plus Accessories: You get the features of the powered cart plus your choice of the optional accessories. (no laptop or printer)

Full Turnkey Solution: You get everything you need to hit the floor running.  Laptop, printer, camera, Eye-Fi wireless SD Card, wireless mouse, 22″ monitor (for dual monitor configuration), buggy whip and USB Hub.  Also, our video package is available with video camera and 15′ USB hub for “Live” video interactions!

Why laptops?2021-02-22T22:04:54+00:00

Our carts are designed for laptops.  Laptop use significantly less watts (power) to operate than desktops with monitors.  Laptops have their own batteries allowing movement of the Goliath Carts system from room to room with logging out.  Simply, move it to a new location, log in to your desktop, and you’re up and running.  No time lost waiting for the laptop to shutdown and reboot.  Almost all laptops offer imbedded wireless and Bluetooth software as standard features, which make them a perfect fit for Goliath G1 Carts.

Will the G1 work without a wireless network?2015-10-13T18:53:57+00:00

Yes, BUT without wireless the cart would be limited to local applications only.  In this stand alone mode you will not have access to corporate or office applications and resources.  The cart would not be mobile if you had to have it wired directly using an Ethernet connection.  Wireless networks give you the freedom to roam throughout your environment seamlessly using your laptop equipment with full access to corporate resources.

Can I use my own Laptop and Printer?2021-02-22T22:05:55+00:00

YES. There are minimum system requirements, I/O connection considerations and size limitations however. If you want to use your own Laptop or printer, just give us a call to discuss your desired configuration or look at our Supported Hardware document for a detailed list of supported hardware. If you need our help, our Technical Staff has over 15 years of integration experience with every imaginable computer system out there.

What do you mean by “pre-wired”?2015-10-13T18:53:19+00:00

Goliath Carts adds all necessary cables, cords, and power supplies into the post assembly to the proper lengths. All electrical connections are fused and there is a master fuse to kill the power on the cart.  All electrical components are UL Recognized.  So all you have to do is plug in the Laptop and Printer.

How long will it take to set up when I receive it?2021-02-22T22:06:55+00:00

About 30-45 minutes to assemble the cart depending on what accessories you select. We also provide complete, simple instructions as well as a technology primer to assist you with the wireless networking requirements.

How do I get technical help?2015-10-13T18:52:45+00:00

You can either E-mail us through the website or call us at (866) 694-2278

What technology does Goliath Carts Company recommend for mobile computing?2021-02-22T22:11:44+00:00

1. The Goliath G1 cart:  By itself, the Goliath G1 cart is a completely mobile solution.  Even without internet, wireless, or network access, it can still power your devices (laptop/printers) throughout the day.  Anything you can do on your laptop you can now do using a completely mobile solution.  Charge overnight and you are ready for the next day!

2. Wireless Technology: Goliath Carts recommends using wireless technology to connect the carts back to the corporate network to gain the advantages of security and network resources.  We include a Remote Desktop Primer with the cart to assist with this technology.

3. Broadband wireless: Goliath Carts also recommends broadband wireless for your roaming and remote standalone environments.  With broadband wireless your connection to the internet and/or the corporate backbone are made possible.  You can now compute far beyond the boundaries of your building or wireless network.

Special Note:  BODY SHOP APPLICATIONS:  There are still many database systems and applications that are sensitive to using wireless technology because a wireless network disconnect could cause the application to crash.  Goliath Carts Company recommends the use of Microsoft’s Remote Desktop technology to connect your laptop computer on the mobile cart to your workstation in the office. This eliminates the problems associated with losing your wireless connection. You simply re-connect to your desktop computer and all of your applications are still safely running on your desktop PC.  Please contact us or use our Technology Primer which is included in all of our Goliath Carts Cart orders.

What Type of Laptop and Printer Should I use?2021-02-22T22:12:48+00:00

Laptop:

Laptops use 1/4 of the power of desktop computers.  The main guideline for selecting the right laptop really comes down to a few factors.

Software: Goliath Carts recommends the use of Windows 7 for use with the Goliath Carts G1 cart.  This is due to the fact that printing across a Remote Desktop connection works better in this operating systems.  DOT4 printers are not supported in Windows XP without some tweaks.

Printers:  

Goliath Carts recommends the use of INKJET printers in the Goliath Carts G1 cart.  They use far less power versus Laser printers and work with the modified sine wave inverter that is installed in the G1 Cart.

LASER PRINTER WARNING: Many laser printers require pure sine wave inverters.  If you are interested in using laser printers with the Goliath G1 cart, please contact us regarding pricing for a cart equipped with a pure sine wave inverter.

*** Just make sure to purchase on that has the approved dimensions to fit the cart.

How do I get technical help?2021-02-22T22:16:12+00:00

You can either E-mail us through the website or call us at (866) 694-2278 Ext 2 for Technical Support.

What type of battery should I purchase for the Goliath G1 Cart?2018-05-02T18:48:31+00:00

The Battery and Charging system is the backbone behind the Goliath G1 Cart

Goliath Carts recommends the use of 6 Volt batteries

Batteries are not included in the purchase of our G1 Cart

Although either 6 or 12 volt batteries will work, 6 volt golf cart/RV batteries are the better choice. They are true deep cycle batteries and will last a lot longer than most common 12 volt batteries in your Goliath G1 Cart. When set up in series, the 6 volt batteries charge and discharge more evenly.  They are priced about the same as (or a bit lower than) the common 12 volt deep cycle battery. Golf cart batteries have a higher capacity than group 24 and 27 batteries… a pair of group 24 12 volt batteries only provide 140-200 amp/hours of capacity, where a pair of golf cart batteries provide 180-250 amp/hours.

Whether you decide to use 12 Volt or 6 Volt batteries for your Goliath G1 Cart, it is important to know how to wire them properly so that you do not damage your Goliath G1 Cart’s electrical system. Although this is an easy concept to understand, many people tend to get this wrong. Basically, there are two ways to wire your batteries: in SERIES or in PARALLEL.  Let’s discuss this further and provide some examples:

If you want to use 6 volt deep cycle golf cart batteries, you must make an important wiring change. When going to the 6 volt batteries, you must wire pairs of them in SERIES to produce the needed 12 volts. This is actually simpler than it sounds…. see the diagrams below.  Note: 12 volt batteries are wired in PARALLEL.

Battery-Series

Why Should I use 6 Volt batteries over 12 Volt Batteries?2018-05-02T18:48:31+00:00
When deciding what batteries to use for the Goliath G1 Cart, the first decision that had to be made was 6 Volt vs. 12 Volt batteries. Based on research, 6 Volt has the most advantages.

Although both 6 and 12 Volt batteries will work in the cart it comes down to a few different factors.  The 6 volt DC batteries have much thicker plates than the 12 volts, and also have rubber separators between the plates to keep the plates in shape during high charge rates.  Also, two 6 volt batteries (in SERIES) will always be charged a the same current.

For those that want more details on battery terminology and safety we have created a couple of documents with additional details and information

  • Battery Detailed Information Primer

  • Battery Safety Primer

What vendors can I use to find a battery?2015-10-13T18:47:32+00:00

There is most likely a local vendor in your area that sells both 6 Volt and 12 Volt Deep Cycle battery you need.  Here is a list of links to battery manufacturers home pages for your convenience. Many of these pages contain battery specifications, application charts and technical data. Enjoy

US Battery Manufacturing Company

Crown Batteries Inc.

Lifeline Batteries Inc.

AC Delco

Trojan Batteries

Interstate Batteries of America

Optima Batteries Inc.

Exide – (GNB Technologies Inc.)

How much power does my equipment use?2015-10-13T18:47:07+00:00

Typical Equipment Wattage Use:

How to calculate watts:  Watts = Amps X Volts

  • Laptop = 50 watts
  • Inkjet Printer  = 12-50 watts
  • Small Laser Printer  = 200 to 315 watts (when printing)
  • Medium Laser Printer  = 400-800 watts (when printing)
  • Desktop PC = 200 watts
  • 20″ LCD or Monitor = 50 watts
  • Barcode Scanner = 5 watts
  • Sm. Desktop Thermal Printer (ex. Zebra LP2844) = 50 watts
  • High Volume Thermal Printer (ex. Zebra S4M) = 100 to 150 watts

For other equipment, refer to manual or contact the manufacturer.

How long will my battery stay charged?2015-10-13T18:46:12+00:00

When it comes to running the Goliath G1 Cart, it’s all about amp hours. Think of amp hours as ‘gallons’ in a tank: the more amp hours you have available from your battery bank (tank), the longer you can run your 12 volt accessories.

The (2) 6 Volt batteries that we use in our cart will give you up to 4 days of run time!!!

See how many hours each battery size can power your equipment based on how many watts are being used.  

For example:  A laptop, some USB peripheral devices (USB Hub, Digital Camera etc) and small inkjet printer will use about 150 watts combined.   A 100AH battery will provide 7 hours, a 200AH battery will provide 13 hours and so on.

We have engineered the Goliath G1 Cart to be able to power your equipment for the entire day.  This is why we recommend dual 6 Volt batteries and injet printers for maximum run time of the Goliath G1 Cart.
How do I get technical help?2015-10-13T18:45:39+00:00

You can either E-mail us through the website or call us at (866) 694-2278.

What is important to know about batteries?2018-05-02T18:48:31+00:00

Lead-acid batteries contain sulfuric acid and only trained and authorized personnel should handle them. When talking about lead-acid batteries, people usually call sulfuric acid “battery acid” or the “electrolyte”. An electrolyte is general term used to describe a non-metallic substance like acids such as sulfuric acid or salts that can conduct electricity when dissolved in water.

  • Use extreme care to avoid spilling or splashing the sulfuric acid solution. It can destroy clothing and burn the eyes and skin.
  • Always wear splash-proof goggles and protective clothing (gloves and aprons). A face shield may also be necessary.

Batteries can weigh 30 to 60 lb (about 14 to 27 kg) so practice safe lifting and carrying procedures to prevent back injuries. Use a battery carrier to lift a battery, or place hands at opposite corners.

Only work with or charge batteries if you have been trained to do so.

What do I do if I splash some battery acid in my eyes or skin?2015-10-13T18:43:09+00:00
  • Use an emergency eyewash/shower station if solution is splashed into the eyes.

  • Immediately flush the contaminated eye(s) with clean, lukewarm, gently flowing water for at least 30 minutes, by the clock, while holding the eyelid(s) open.

  • If irritation persists, repeat flushing. Neutral saline solution may be used as soon as it is available.

  • DO NOT INTERRUPT FLUSHING. If necessary, keep the emergency vehicle waiting.

  • Take care not to rinse contaminated water into the unaffected eye or onto the face.

  • First aiders should avoid direct contact. Wear chemical protective gloves, if necessary.

  • Quickly transport the victim to an emergency care facility. Flush any area of your body contacted by battery acid immediately and thoroughly.

What should I do after handling batteries?2015-10-13T18:42:51+00:00
  • Rinse off your gloves well before removing them. Then rinse the apron to remove any battery acid that may have contaminated it.
  • Wash yourself with soap and water immediately after servicing a battery.
  • Neutralize spilled or splashed sulfuric acid solution with a baking soda (sodium bicarbonate) solution, and rinse the spill area with clean water.
  • Keep tools and other metallic objects (including jewellery) away from the tops of batteries.
What should I know when charging a battery?2015-10-13T18:42:35+00:00
  • Charge batteries in a designated, well-ventilated area.
  • Do not attempt to recharge a frozen or damaged battery.
  • Follow the manufacturer’s recommendations for charging rates, connections and vent plug adjustment. Properly maintained vent caps will reduce the chance of electrolyte spray.
  • Unplug or turn the charger off before attaching or removing the clamp connections. Carefully attach the clamps in proper polarity to the battery.
  • Rinse off batteries and clean terminals before recharging.
  • Fill sulfuric acid (electrolyte) to the prescribed level before charging to reduce the possibility of the electrolyte heating up excessively. If water is added, use distilled water, not tap water.
  • Turn off the charger before disconnecting the cables from the battery.
What are some safety tips to know when servicing batteries?2015-10-13T18:42:13+00:00
  • Keep metal tools and other metallic objects away from batteries.
  • Inspect for defective cables, loose connections, corrosion, cracked cases or covers, loose hold-downs and deformed or loose terminal posts.
  • Replace worn or unserviceable parts.
  • Tighten cable clamp nuts with the proper size wrench. Avoid subjecting battery terminals to excessive twisting forces.
  • Use a cable puller to remove a cable clamp from the battery terminal.
  • Remove corrosion on the terminal posts, hold-down tray and hold-down parts.
  • Use a tapered brush to clean dirt from the battery terminals and the cable clamps.
  • Use a battery carrier to lift a battery, or place hands at opposite corners.
  • Do not lean over a battery.
Can batteries explode?2018-05-02T18:48:31+00:00

Yes, hydrogen gas is produced during normal battery operation. This easily ignitable gas can escape through the battery vents and may form an explosive mixture in the atmosphere around the battery if ventilation is poor.

  • Keep sparks, flames, burning cigarettes, and other ignition sources away at all times.
  • Do not break “live” circuits at the terminals of batteries.
What should I know about filling batteries?2015-10-13T18:41:37+00:00
  • Keep battery deposits off your body when cleaning terminals by brushing debris away from the body.
  • Do not fill battery cells above the level indicator. Use a self-levelling filler which automatically fills the battery to a predetermined level.
  • Do not squeeze the syringe so hard that the water splashes acid from the cell opening.
What are some tips for handling battery solutions?2015-10-13T18:41:19+00:00
  • Pour concentrated acid slowly into water: Do NOT add water into acid – the water tends to sit on top of the heavier (more dense) acid. The water can become hot enough to spatter.
  • Use nonmetallic containers and funnels.
  • Recap any electrolyte container and store it in a safe place at floor level.
  • Do not store acid in hot locations or in direct sunlight.
  • Do not store electrolyte solution on shelves or any location where the container can overturn.
  • Do not squeeze or puncture a container with a screwdriver or other instrument. The acid solution may splash on face, hands, or clothing.
  • Do not fill a new battery with electrolyte solution while it is in the vehicle. Fill the battery while it is on the floor, before installation.
How do I get technical help?2015-10-13T18:45:52+00:00

You can either E-mail us through the website or call us at (866) 694-2278.